There could be several reasons why your payment isn’t going through. Here are some common issues and solutions:
1. Incorrect Payment Details
Solution: Double-check your card number, expiration date, CVV, and billing address. Ensure they match the details registered with your bank.
2. Insufficient Funds
Solution: Verify that your account has sufficient balance or credit limit to cover the payment.
3. Bank Restrictions
Solution: Some banks block international transactions or online payments for security reasons. Contact your bank to authorize the transaction.
4. Technical Issues
Solution: Clear your browser cache, try a different browser, or switch to a different device. Ensure your internet connection is stable.
5. Payment Gateway Issues
Solution: The payment gateway may be temporarily down. Wait a few minutes and try again, or contact our support team at info@hyvndacademy.com for assistance.
6. Card Not Supported
Solution: Ensure your card is enabled for online transactions and is accepted by our payment gateway (Visa, MasterCard, etc.).
7. Exceeding Transaction Limit
Solution: Check if your payment exceeds your bank’s daily transaction limit. If so, split the payment or contact your bank to increase the limit.
If the issue persists, please reach out to our support team at info@hyvndacademy.com for further assistance. We’re here to help!
